We ensure your jewelry is delivered securely, beautifully packaged, and on time.

 

1. Processing Time

•All HEERA jewelry is made to order, crafted with care and precision.

•Please allow 12–14 business days for production and quality checks before dispatch.

 

2. Delivery Timelines

•Domestic Shipping (India): 2–5 business days after dispatch.

•International Shipping: 5–10 business days after dispatch (varies based on destination and customs).

 

3. Shipping Charges

•Free shipping on all domestic orders above ₹10,000.

•Domestic orders below ₹10,000 may incur a nominal shipping fee, displayed at checkout.

•International shipping charges are calculated at checkout based on the destination.

 

4. Insurance

•All HEERA shipments are fully insured against theft, loss, or damage during transit.

•If an issue arises during shipping, we’ll work swiftly to resolve it.

 

5. Packaging

•Each product is packed in luxurious, tamper-proof packaging.

•Your order includes:

•A certificate of authenticity

•A care guide

•The invoice

•Any selected gifting options (if chosen at checkout)