Forever Loop

Returns Policy

At Heera Jewels, our commitment doesn’t end with a sale — it begins there. We want every step of your journey with us to feel just as special as the piece you choose.
Easy 15-Day Returns: You may return or exchange non-custom pieces within 15 days of delivery.
Eligibility: The item must be unworn, undamaged, and in its original packaging. Custom-engraved or made-to-order items are not eligible for return unless defective.
Buy – Back Policy: How to Request: Email us at support@heerajewels.com with your order number and reason.
We’ll guide you through the return pickup process.

Shipping

At Heera Jewels, our commitment doesn’t end with a sale — it begins there. We want every step of your journey with us to feel just as special as the piece you choose.
Pan-India Shipping: We offer complimentary shipping across India.
Timelines: All our orders are custom orders take 12 - 15 days to get processed and delivered.
Secure Packaging: Every item is packed in luxury boxes, sealed and insured for safe transit.
Tracking: You’ll receive a tracking number as soon as your order ships.